FAQ

How quickly are orders processed?

Most in-stock orders are processed within 1 to 3 business days.

How do I track my package?

When tracking is available, we send a shipment confirmation email after the order is dispatched.

Can I change my order after checkout?

If you need to update an address or adjust an order, contact us as soon as possible. We cannot guarantee changes once processing has started.

What if my item arrives damaged or incorrect?

Please email us within 7 days of delivery with your order number and photos so we can review the issue.

Do you accept returns?

Yes, eligible returns can usually be requested within 30 days of delivery. Please review the Refund Policy for details.

What payment methods do you accept?

We accept the payment methods shown at checkout for your location and device.

How do I contact support?

Email kieubach492198@gmail.com or call 512-660-8485.